We thank you for showing interest in our products and opening an account with us with the provision of all your personal information. You accept responsibility of all activities, account, login name and password. Please ensure you keep your personal information confidential without sharing with another person.


We will not be responsible for any inaccuracy or omission for the photographs and specifications of the actual product as it may vary from time to time.


All prices shown are listed before GST & they will be subjected to GST at the grand total amount.


No prior notice will be given for any changes in price but we will keep you informed before the actual transaction takes place.


Prices quote is based on ex-warehouse.


Urban-3 is operating from 0900am to 0500pm (Monday to Friday) except public holidays. Please send your enquiries to sales@urban-3.com and we will response within the next 2 working days.


We will response to your order within 2 working days to arrange the logistics and payment issues.


In the event of cancellation of orders, we reserve the right to accept or reject, which is case by case basis. Minimum one day before delivery must be notified or else penalty charge of $100 will be levied.


Strictly no cancellation of indent items will be acceptable.